Terms and Conditions

  1. All of our products will go through a strict quality checking before we send out to our customers.
  2. Products are not returnable, not exchangeable and not refundable after you proceed to shipping.
  3. No payment refund except for extra payment or out of stock products. Buyer need to make payment within 3 days from the date of order or else 18plus reserves the right to cancel the order or resell the items without any prior notice.
  4. Product’s color might be slightly different from the picture due to devices setting.
  5. You may call for product’s details and our customer service support team will assist you on all information. 
  6. Buyer must inform our customer service support team for faulty product within 24 hours from order received and our representative will guide you on the process. The product should remain unused.
  7. 18plus holds the rights of terms & conditions, any amendment will not be notified.
  8. For Out of Stock or pre order products, our customer service support team will notify you and at the same time advice you accordingly.

*18plus reserves the right to amend the Terms & Conditions without prior notification. With your purchase, you agree to the above terms and conditions. If you do not agree, you should not make any purchases