faQ

Will anyone knows what is inside the parcel that I received?

No, all sex toys and adult toy will be packed discreetly before we send out. There will be no related information or sender details on the label. You won’t see any sender details on the label. Besides, all parcels will be packed in few different layers to keep 100% secret from others.

For faulty or used Sex Toys and Adult Toy

Due to hygiene purposes, we will never sell used sex toy and adult toy products. All our sex toy and adult toy products will go through a strict quality checking before we ship out. For faulty products, you may call our customer services department within 24 hours from order received and our representative will guide you on the process. However, the product must be unused.

What if I did not receive my Sex Toy parcel after a week?

It is 100% safe to shop with us because we will provide you with your parcel tracking number which you able to track your Sex Toy from time to time. Normal shipping will take 2-3 business days for delivery process. For outstation, parcel could take around 1 week to arrive. If your parcel did not arrive within the date, our customer service support team will be there to solve your problem. We will make sure all our customers can shop with worry free.

What if I apply online banking, transfer or cash deposit as my payment method?

For above payment methods, you will need to send us a copy of the transaction receipt via WhatsApp @ +60177080019 and we will send you your Sex Toy order confirmation and tracking number as well.

Can I place my Sex Toy order by phone call?

Yes you can place your Sex Toy order through phone call or WhatsApp our customer service number @ +60177080019. You only need to provide us your information as per below: Name: Contact number: Email: Product Name: Quantity of product: Mailing address: Payment method: *After receiving your enquiries on our Sex Toys, our customer service representative will provide you the amount of your order and payment details. We will send you the order confirmation and tracking number once we received your transaction details.

Do you offer Self Collection Services?

Yes, please feel free to contact our customer service department for the location via Whatsapp @ +60177080019.

What is my shipping rate?

Klang Valley area:
Standard Delivery: RM7 (Order less than RM50) / FREE DELIVERY (Order more than RM50)
Cash on Delivery (COD): RM13 (Order less than RM50) / RM11 (Order more than RM50)

Same day delivery: RM30 (Order less than RM50) / RM30 (Order more than RM50)

*Cash on Delivery only applicable on the purchase less than RM200

West Malaysia area:
Standard Delivery: RM8 (Order less than RM50) / FREE DELIVERY (Order more than RM50)

Cash on Delivery (COD): RM14 (Order less than RM50) / RM12 (Order more than RM50)

Same day delivery: Not Available

*Cash on Delivery only applicable on the purchase less than RM200

East Malaysia area:
Standard Delivery: RM15 (Order less than RM50) / RM15 (Order more than RM50)

Cash on Delivery (COD): Not Available
Same day delivery: Not Available